Privacy Notice
Last updated: 22 July 2026
Controller
The controller of your personal data is ENTSPACE CONSULTANCIES LLC, BJ36, Block J PSAIH SHUAIB, United Arab Emirates. TRN: 104337344600003. Tel.: +971507850607. Privacy requests: docs@entspace.com. Support: docs@entspace.com.
Data we collect
- Account and profile data: name, email, phone, city, industry, business information and links, Telegram username or ID, profile photo, language and interface preferences.
- Contact and marketplace request data: name, email, phone, message, product or programme interest, request status and related administrator notes.
- Learning and service data: programmes, products, events, tasks, goals, activity history, RSVP status, files, presentations, media and messages you submit.
- Authentication and security data: password hashes, login attempts, email verification and MFA records, reset tokens, audit logs, IP address, user agent, device and session information.
- Consent data: personal-data consent and cookie preference choices, timestamps, document versions, source, user agent and related metadata.
- Analytics data: page views, performance metrics, error details and product events only when analytics consent is enabled.
- Browser-side data: language preference, privacy settings and temporary analytics queue stored in cookies or localStorage.
Purposes and legal bases
| Purpose | Legal basis |
|---|---|
| Account, education, products, events and support | Contract or pre-contract steps |
| Security, fraud prevention, abuse prevention and service reliability | Legitimate interests and legal obligations |
| Required cookies, authentication and session security | Contract and legitimate interests |
| Analytics and marketing measurement | Consent |
| Legal claims, accounting and compliance | Legal obligation and legitimate interests |
| Telegram login/linking and optional integrations | Contract, consent where required, or legitimate interests |
Recipients and processors
We may share data with processors that help operate the service: Supabase, Telegram integrations, hosting provider. We require processors to protect personal data and use it only under our instructions or another valid legal basis. Administrators may access account, programme, marketplace, event, task and support data where needed to operate the platform.
International transfers
Data may be processed in: EU, UAE, United States. For users in the EEA/UK, transfers outside the EEA/UK must rely on an adequacy decision, Standard Contractual Clauses, a Data Processing Agreement or another lawful transfer mechanism.
Retention
| Data category | Retention |
|---|---|
| Account and learning data | While the account is active, then deleted or anonymised unless retention is legally required |
| Contact requests | 13 months |
| Raw analytics and product logs | Up to 13 months |
| Security and authentication logs | 12 months unless needed for an incident, dispute or legal duty |
| Consent logs | For the period needed to demonstrate consent and compliance |
Your rights
Depending on your location, including the EU and UAE, you may request access, correction, deletion, restriction, portability, withdrawal of consent, and objection to marketing or certain processing. Send requests to docs@entspace.com. We will verify the request and respond within the legally required period.
Deletion and export requests
For this version, export and deletion requests are handled by email. Account deletion is manually reviewed to preserve records required for contracts, accounting, security, disputes or legal obligations.
Automated decision-making
We do not use automated decision-making that produces legal or similarly significant effects for users.
Anti-Spam Policy
ENTSPACE CONSULTANCIES LLC (entspace.com) maintains a strict zero-tolerance policy regarding unsolicited commercial email (spam). We prohibit the use of our domain, brand name, or technical infrastructure for sending unsolicited bulk communications, deceptive headers, or unauthorized marketing emails.
All email communications issued by or on behalf of EntSpace strictly adhere to global email privacy laws, including the EU General Data Protection Regulation (GDPR) and the U.S. CAN-SPAM Act.
Key principles of our email policy:
- Consent-based communication. Marketing emails are sent exclusively to users who have explicitly opted in or requested information from EntSpace.
- Clear identification. All outgoing messages accurately identify EntSpace as the sender and contain valid physical and electronic contact details.
- Unsubscribe mechanism. Every promotional email includes an automated, easy-to-use unsubscribe mechanism. Unsubscribe requests are processed immediately.
- Enforcement. Any misuse of our infrastructure or domain by employees, affiliates, or third-party email providers for non-compliant messaging is strictly prohibited and subject to immediate service termination and administrative action.
Complaints
If you are in the EU, you may contact your local data protection authority. If you are in the UAE, you may use the applicable UAE data protection complaint channels for your jurisdiction.