Privacy Notice
Last updated: 27 May 2026
Controller
The controller of your personal data is EntSpace, configured legal address. Privacy requests: privacy@entspace.com. Support: support@entspace.com.
Data we collect
- Account data: name, email, phone, city, industry, business information, Telegram username or ID, profile photo, language and interface preferences.
- Learning and service data: programs, products, events, tasks, goals, activity history, RSVP status, files and messages you submit.
- Security and technical data: IP address, user agent, device and session information, authentication and audit logs.
- Consent data: cookie and personal-data consent choices, timestamps, document versions, source and related metadata.
- Analytics data: page views, performance metrics, errors and product events only when analytics consent is enabled.
Purposes and legal bases
| Purpose | Legal basis |
|---|---|
| Account, education, products, events and support | Contract or pre-contract steps |
| Security, fraud prevention, abuse prevention and service reliability | Legitimate interests and legal obligations |
| Required cookies, authentication and session security | Contract and legitimate interests |
| Analytics, Webvisor/clickmap and marketing measurement | Consent |
| Legal claims, accounting and compliance | Legal obligation and legitimate interests |
Recipients and processors
We may share data with processors that help operate the service: hosting provider, email provider, object storage/CDN, Yandex Metrika, Telegram, AssemblyAI, and operational support tools. We require processors to protect personal data and use it only under our instructions or another valid legal basis.
International transfers
Data may be processed in: European Union, United Arab Emirates, Russian Federation, United States, and other countries where processors operate. For users in the EEA/UK, transfers outside the EEA/UK must rely on an adequacy decision, Standard Contractual Clauses, a Data Processing Agreement or another lawful transfer mechanism.
Retention
| Data category | Retention |
|---|---|
| Account and learning data | While the account is active, then deleted or anonymised unless retention is legally required |
| Contact requests | 13 months |
| Raw analytics and product logs | Up to 13 months |
| Security and authentication logs | 12 months unless needed for an incident, dispute or legal duty |
Your rights
Depending on your location, including the EU and UAE, you may request access, correction, deletion, restriction, portability, withdrawal of consent, and objection to marketing or certain processing. Send requests to privacy@entspace.com. We will verify the request and respond within the legally required period.
Deletion and export requests
For this version, export and deletion requests are handled by email. Account deletion is manually reviewed to preserve records required for contracts, accounting, security, disputes or legal obligations.
Complaints
If you are in the EU, you may contact your local data protection authority. If you are in the UAE, you may use the applicable UAE data protection complaint channels for your jurisdiction.